Shipping and Returns Policy

This summary reflects the shipping and return information supplied by the product checkout. Final terms shown by the seller at checkout control the order.

Shipping methods

Expedited shipping is offered on all orders. The supplied policy states that packages generally arrive within 5 to 8 business days for metro locations and within 5 to 12 business days for regional areas.

Packages are described as insured and delivery is guaranteed. Shipments are not sent on Saturdays, Sundays or public holidays. Arrival dates and times are not guaranteed.

Returns and 60-day guarantee

Orders are described as covered by a 60-day satisfaction guarantee. To request a return, contact the seller by live chat, phone or email and obtain return instructions and a Return Merchandise Authorisation number.

The customer is responsible for return shipping. Packages sent without authorisation or outside the guarantee period may not qualify for a refund. The supplied terms state that an eligible refund is issued after the warehouse receives the return, with additional bank processing time possible.

Seller support

Phone: +61 3 9003 0244
Email: hello@glow-supplements.net